privacy policy

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All personal non-public information is transmitted to the Site via Secure Socket Layer (SSL) technology and then encrypted into our payment provider’s database only to be accessed by those individuals who are authorized with special access rights to such systems, and who are required to keep the information confidential.

Because information sent through the Internet travels from computer to computer throughout the world, when you give us information, that information may be sent electronically to servers outside of the country where you originally entered the information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Information that you disclose by use of this Site, by posting a message or using e-mail, potentially could be collected and used by others. This may result in unsolicited messages from third parties or use of such information by third parties for their own purposes, legal or illegal. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our services, and you do so at your own risk. Once we receive your transmission, we use commercially reasonable efforts to ensure its security on our systems.

Like most e-commerce websites, each time you visit the Site, we automatically collect your IP address and the web page from which you came. In order to administer and optimize the Site for you and to diagnose problems with our Site, we use your IP address to help identify you and to gather broad demographic information about you.

Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables a website to recognize your browser and capture and remember certain information.

For example, we use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about Site traffic and Site interaction so that we can offer better Site experiences and tools in the future.

We use cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

You can always set your browser to refuse all cookies from this and other websites that you may visit. This will provide you with more control over the acceptance of cookies on your hard drive. However, it is possible that some portions of this website will not function properly or may perform more slowly if you choose to reject cookies. Remember also that disabling cookies is browser specific. If you log on using Internet Explorer, you must also disable cookies in Safari if you use that browser at a different time.

We may also collect information about your method of access such as your operating system (Windows 7, Windows 8, Mac, Linux, etc.) and your browser (Internet Explorer, Google Chrome, Safari, etc.).

By using the Site and not disabling cookies, you consent to allowing their use for the described purposes.

The Site may use Google Analytics, a web analysis service provided by Google, in order to better understand your use of the Site and how we can improve it. Google Analytics collects information such as how often users visit a website, what pages you visit when you do so, and what other websites you used prior to coming to such website. Google Analytics collects only the IP address assigned to you on the date you visit a website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with your personal information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit a website, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to Client websites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Google utilizes the data collected to track and examine the use of the Client websites, to prepare reports on its activities and share them with other Google services. Google may use the data collected on the Client websites to contextualize and personalize the ads of its own advertising network. To more fully understand how Google may use the data it collects on the Client websites, please review “How Google uses data when you use our partners’ sites or apps.”

On the Site we may place links to other websites operated by other parties. Some of these other websites may contain our brand names and trademarks and other intellectual property that we own; others may not. When you click on these links and visit these other websites, regardless of whether or not they contain our brand names, trademarks and other intellectual property, you need to be aware that we do not control these other websites or their business practices, and that this Privacy Policy does not apply to these other websites. Consequently, the operators of these other websites may collect different kinds of information about you, and may use and disclose that information in different ways than we would if it were collected on our Site. We encourage you to review their privacy policies and remind you that we will not be responsible for the actions of other websites.

We will provide information to third parties who assist us in operating the Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is necessary to comply with the law, enforce the Site policies, or protect ours or others rights, property, or safety. However, anonymous visitor information may be provided to other parties for marketing, advertising, or other uses.

We do share product reviews that you may post to the Site with other retailers who sell our products. By using the Site and posting a product review, you agree that we have the right to share your product review with other retailers that sell our products. You further agree that other retailers have the right to post your product review on their websites without further notice or permission from you. Once your product review is posted on other websites, your posting will be controlled by the policies of the other website. We encourage you to review their privacy policies and remind you that we are not responsible for the actions of other websites.

In the event that we sell, assign or transfer all or part of the Company’s business, we may transfer your personal information to the buyer. However, the buyer, assignee or transferee will be required to safeguard your personal information in a manner that is consistent with the requirements of this Privacy Policy.

California and Delaware laws require that we indicate whether we honor “Do Not Track” settings in your browser concerning targeted advertising. “Do Not Track” is a standard that is currently under development. As it is not yet finalized, we adhere to the standards set out in this Privacy Policy and do not monitor or follow any Do Not Track browser requests. To find out more about “Do Not Track,” and for opt out information, you may wish to visit http://www.allaboutdnt.com/.

As set out below in more detail with respect to California resident privacy rights, you may inquire as to whether we are processing Personal Information about you, request access to Personal Information, and ask that we correct, amend or delete your Personal Information where it is inaccurate. Where otherwise permitted by applicable law, you may send an email to info@boppy.com or use any of the methods set out in this Privacy Policy to request access to, receive (port), seek rectification, or request erasure of Personal Information held about you by The Boppy Company. Please include your full name, email address and a detailed description of your data request. Such requests will be processed in line with local laws.

Although we make good faith efforts to provide Individuals with access to their Personal Information, there may be circumstances in which we are unable to provide access, including but not limited to: where the information contains legal privilege, would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the Individual’s privacy in the case in question or where it is commercially proprietary. If we determine that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, we will take commercially reasonable steps to verify your identity before granting access to or making any changes to your Personal Information.

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent unless they are being provided the information for the express purpose of fulfilling your order or delivering the purchase product or service you requested and have agreed to keep your information confidential.

California residents are legally entitled (at no charge and no more than once annually) to request information about how we may have shared your information with others for direct marketing purposes. To request this information, contact us at the address set forth below.

As part of the California Online Privacy Protection Act, all users of the Site may make any changes to their information at any time by logging into their Account page.

As stated above, Boppy collects and processes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household (“personal information”) in connection with use of the Site and our services, and in connection with purchases of products and from third-party information providers and social media pages. We collect and process the categories of personal information specified above, and below. We also may use, share, or disclose these categories of personal information for one or more of the indicated business or commercial purposes.

1. Right to Know About Personal Information Collected or Disclosed

You have the right to request that Boppy disclose to you: (1) the categories of your personal information collected; (2) the categories of sources from which your personal information was collected; (3) the categories of your personal information that were sold or disclosed for a business purpose, if any; (4) the categories of third parties to whom your personal information was sold, if any; (5) the business or commercial purpose for collecting and/or selling your personal information; and (6) the categories of third parties with whom we share your personal information. You also have the right to request to receive the specific pieces of your personal information collected by Boppy to the extent such information is maintained by, and available to, Boppy.

To submit a request, please go to https://www.boppy.com/pages/request-personal-data or call +1(888) 772-6779.

In order to verify you are the person about whom we collected personal information you must verify your identity by matching at least two pieces of Personal Information provided by you during your transactions or interactions with us with Personal Information maintained by us, that we have determined to be reliable.

However, if your request involves receiving specific pieces of Personal Information (rather than categories of Personal Information), we must first verify your identity by matching at least three pieces of Personal Information provided by you with Personal Information maintained by either the website operator/retailer or us. Then, you must provide a signed declaration under penalty of perjury that you are the consumer whose Personal Information is the subject of the request.

We cannot respond to your request to provide any personal information if we cannot verify your identity using the information provided.

In the preceding 12 months, Boppy has not sold consumer personal information to third parties and will not sell such information. Boppy has disclosed the above categories of consumer personal information, which have been obtained directly from you, to Service Providers such as email, cloud, and e-commerce software providers, merchant processors, e-commerce web-hosting and operators, freight and shipping companies, website developers, and other third-party service providers, for a business purpose.

1. Right to Request Deletion of Personal Information

You have the right to request that Boppy delete personal information that we collected from you and retained, subject to certain exceptions, including the ability to process and fulfill your orders, deliver desired content and services, and enter you into sweepstakes or other promotional programs, and to comply with our obligations under contract with third parties and/or our contract with you. For example, Boppy and/or our service providers may need to retain account and transactional information for up to six months after you make an order.

To submit a request, please go to https://www.boppy.com/pages/request-personal-data or call +1(888) 772-6779.

In order to process your request, you must first verify you are the person about whom we collected personal information. If your request relates to non-sensitive information, we can verify your identity by matching at least two data points provided by you with two data points already maintained by us or the third-party retailer with whom we contract with to provide services to you.

However, if your request involves sensitive personal information, we must first verify your identity by matching at least three pieces of Personal Information provided by you with Personal Information maintained by us that we have determined to be reliable. Then, you must provide a signed declaration under penalty of perjury that you are the consumer whose Personal Information is the subject of the request.

III. Request Processing and Timing

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. The response we provide will also explain the reasons we cannot comply with a request or must delay fulfilling your request, if applicable, such as if an exception to the CCPA applies to your request.

Any disclosures we provide in response to data access and/or data portability requests will only cover the 12-month period preceding the receipt of your request. We will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, which in most cases will involve Adobe PDF and comma delineated data files. We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

1. Right to Non-Discrimination for the Exercise of Privacy Rights

We will not discriminate against you for exercising any of your CCPA rights. This means that, unless permitted by the CCPA, your exercise of these rights will not result in Boppy: (1) denying you goods or services; (2) charging you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (3) providing you a different level or quality of goods or services; or (4) suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services. However, please note that we cannot process orders and deliver services if we have to delete certain of your information.

1. Designating an Authorized Agent

You may use an authorized agent to submit a request to opt-out of the sale of personal information on your behalf if you provide the authorized agent written permission to do so.

If you use an authorized agent to submit a request for additional disclosures described in Section I or a request for deletion described in Section II, he or she must provide their name, email address, phone number, and written permission from you that includes your contact information. We will contact you using the information provided and verify your identity directly with us. We cannot respond to your request to provide additional disclosures or delete any personal information if we cannot verify your identity and the authorized agent’s authority to make the request on your behalf. Written permission is not required if the agent provides proof of power of attorney pursuant to Probate Code sections 4000 to 4465, or you are submitting the request on behalf of your minor child.

By using the Site, we will transfer data to the United States. By choosing to visit the Site, utilize the Services or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of Colorado, United States and the adjudication of any disputes arising in connection with The Boppy Company or the Site will be in accordance with the Terms.

If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and to Processing of your data globally. By providing your Personal Information, you consent to any transfer and Processing in accordance with this Policy.

Your Consent

By using the Site, you consent to our privacy policy and terms and conditions of sale.

This Privacy Policy may change from time to time. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you use the Services after the updated Privacy Policy is posted on the Services. If at any point you do not agree to any portion of the Privacy Policy then in effect, you must immediately stop using the Services.

New Uses of Personal Information. Additionally, before we use Personal Information for any new purpose not originally authorized by you, we will endeavor to provide information regarding the new purpose and give you the opportunity to opt out. Where consent of the Individual for the Processing of Personal Information is otherwise required by law or contract, we will endeavor to comply with the law or contract.

The Boppy Company offers its customers mobile marketing alerts regarding promotions, sales, offers, and cart reminders by SMS message (the "Service"). By participating in the Service, you are agreeing to these Terms and to the Privacy Policy.

Signing Up and Opting-In to the Service
Enrollment in the Service requires you to provide your mobile phone number and to agree to these terms and conditions. You may not enroll if you are under 18 years old. Before the Service will start, you will need to agree to these Terms. The Boppy Company reserves the right to stop offering the Service at any time with or without notice.

By opting into the Service, you:

1. Authorize The Boppy Company to send recurring automated text messages to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).
2. Acknowledge that you do not have to agree to receive messages as a condition of purchase.
3. Confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in.
4. Consent to the use of an electronic record to document your opt-in.

Content You May Receive
Once you affirm your choice to opt-in to the Service, your message frequency may vary. You may receive alerts about:

1. Sale promotions
2. Event information
3. Product launch announcements
4. Cart reminders
5. Back in stock alerts
6. Price drop alerts
7. Low inventory alerts

Charges and Carriers
Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service.

The Service may not be available on all wireless carriers. The Boppy Company may add or remove any wireless carrier from the Service at any time without notice. The Boppy Company and mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.

To Stop the Service
To stop receiving text messages from Boppy, reply STOP to any of the text messages you have received from The Boppy Company. This is the exclusive method for opting out. After texting STOP, you will receive one additional message confirming that your request has been processed.

You have the right to unsubscribe from any services that we offer, if you no longer want to participate. To do so, please use our “Contact Us” link on this Site for additional information or email us at info@boppy.com. Please note that there may be a short period of time for us to update your preference and ensure that we honor your request.

To contact us with a question or to update, modify or correct your information, please reach us on our Contact Us page or email us at info@boppy.com. You can also write to us at: The Boppy Company, LLC., 350 Indiana St., Ste. 800, Golden, CO 80401, ATTN: Boppyhood.

Boppy pledges to provide an accessible experience for all online customers and visitors with disabilities. As part of our commitment, we will continue to improve the complete experience for our website users, and strive to comply with the recent and reasonable standards of the Web Content Accessibility Guidelines (WCAG). If you have trouble accessing any portion of our website, please call +1(888) 772-6779 to speak with a representative to assist you.

As part of Boppy’s commitment to adhere to the Web Content Accessibility Guidelines (WCAG), we will also routinely evaluate our current and future web development. However, we ask that any perceived issues be reported to our web team at info@boppy.com. Our team will quickly and efficiently look into these issues for an immediate remedy.